Customer Relations Representative - State Farm Agent Team Member
Full Time • North Palm Beach, FL
ROLE DESCRIPTION:
Are you interested in making insurance your career? Join our team! Ann Bie - State Farm Agent is seeking an organized and efficient specialist to support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to customer care, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and motivation into our team as we build success together.
RESPONSIBILITIES:
Are you interested in making insurance your career? Join our team! Ann Bie - State Farm Agent is seeking an organized and efficient specialist to support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to customer care, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and motivation into our team as we build success together.
RESPONSIBILITIES:
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Work with and support the sales team.
QUALIFICATIONS:
- Ability to multi-task
- Insurance Customer Service experience preferred
- Energetic and cheerful in person and on phone
- Excellent communication skills
- Bilingual/Spanish a plus
BENEFITS:
- Competitive Salary plus performance based bonus
- Bonus for prelicensed
- Positive and fun work environment
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Training and development
- SIMPLE IRA matching
Compensation: $40,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in North Palm Beach, FL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none